how-do-i-get-connected-to-the-nbn

Created by: Australia Broadband Team

Modified on: Mon, 11 Feb, 2019 at 10:05 PM

The first step is to check your address on our address checker and find out if your address is nbn™ ready.

Your address is nbn™ ready

If you’ve checked your address on our address checker and the results advised say that your address is ready to get nbn™, congratulations!

All you’ll need to do is build your NBN Plan and sign up online. It takes less than 2 minutes and once your order has been accepted, we’ll look after the nbn™ arrangements. If it turns out you need an NBN Co technician to visit and install some nbn™ equipment, don’t worry – we’ll help organise this for you.

With Australia Broadband, there are no contracts, no setup fees, no plan change fees, no relocation fees and no worries. Just fast and amazingly simple nbn™.

You can also give one of our friendly nbn™ experts a call on 1300 023 325.

Your address is not nbn™ ready

If your address is not nbn™ ready, you can’t order an nbn™ service. If your address will be ready within 3 months, we’ll let you know and give you the option to pre-order your nbn™ subscription. You can also check out our Coverage Map which is automatically updated with the latest information available from NBN Co. Once your address is nbn™ ready, you can order your nbn™ service online with Australia Broadband or if you have submitted a pre-order, we’ll connect you as soon as your address is ready.

Kate is the author of this solution article.

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