Quick answer: Yes, however, we generally recommend that you take the initial appointment you’re provided after signing up, as rescheduling can delay your installation by an additional 2 weeks or longer.

With this being said, we understand your schedule can get busy and if you need to change your appointment time, simply contact us so we can discuss your options and organise a new appointment.

If you miss your appointment with the NBN Co technician or cancel your appointment less than 36 hours before your booked appointment, the NBN Co may charge a Late Cancellation of Appointment or Missed Appointment Fee of $85.