A miscellaneous bill is only raised on a ad-hoc basis and with your prior knowledge and consent. Miscellaneous charges may include: NBN Co New Development...

On or shortly after your activation date, we will bill you from the date of activation to the end of the month. This is called a pro-rata bill. For example...

Quick answer: Your Australia Broadband subscription is a prepaid service only available by direct debit using a credit or debit card. You’ll need to keep a ...

Quick answer:  Australia Broadband won’t charge you any merchant or transactions fees for payments made using a Visa or Mastercard through Australia Broadba...

Quick answer: Most people pay their bill when it’s due, however when people don’t pay on time the cost for us to chase overdue bills is substantial. To help...

We’d love to keep you with us!  Perhaps a different plan could suit your needs? To cancel your service, please contact us directly on 1300 023 354. We can ...

Quick answer: We understand sometimes things happen and we’ll do you best to help. If you need more time to pay, you need to contact us within 6 days of you...

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